Services

We understand your unit is your home and above all your investment; we appreciate the importance that must be placed on rectifying maintenance and repair issues quickly. We will act swiftly to satisfy all repair and requests, keeping you informed along the way and informing you or your agent immediately if the repair is an owner’s responsibility. We recommend and use tradespeople who understand and know the difference between what is an owner’s responsibility and what is the strata’s responsibility.

Our services include:

• Engage and liaise with contractors
• Ensure contractors are licensed and carry appropriate insurances
• Arrange quotations for works
• Execute contracts for works

We pride ourselves on consistent and reliable administrative services and ensure communication with each scheme is accomplished. Our aim is also to ensure the demands on each committee member’s time are reduced. These services are supported by trustworthy industry specific administrative and accounting software systems.

Our secretarial services include:

• Attend to inward and outward correspondence
• Maintain the Strata Roll
• Maintain the Minute Book
• Issue section 109 certificates
• Prepare Notices of Meetings
• Attend Meetings
• Prepare Minutes of Meetings
• Lodge insurance claims
• Obtain valuations
• Issue Notice to Comply
• Perform all administrative functions involved in implementing client decisions and any requirements according to the relevant Act

We have a combined 10 years’ experience in trust accounting and maintain all minute books of account, together with complete individual files. The books of account and electronic computer data are available for inspection at our office at any time.

Our financial services include:

• Attend to payment of contractors and other outgoings
• Issue Levy Notices
• Issue reminder Notices
• Arrear control and management
• Liaise with debt collection agency
• Issue monthly financial report
• Provide all financial reports as required by the Act
• Prepare proposed budget for Annual General Meeting
• Meet Australian Taxation Office requirements
• Assist Auditor